En Pointe National Call Center Performance - ENGEN Technologies Queue
   
 
 Year
January
February
March
April
May
June
July
August
September
October
November
December
Average
2008
  51
 50
39
 67
23
37
45
47
34
44
35
29
42
2009
81
69
95
117
113
134
143
123
172
      
116
2009 Break-Fix
69
63
62
86
75
50
53
57
60
      
64
2009 Asset
12
6
33
31
38
67
68
45
91
      
43
2009 T&M
24
14
20
21
22
17
22
21
21
      
20
   
  WDS Desktop Call Volume Annual Comparison